Not enough care to detail. Very unprofessional communication system. Voicemail does not record messages after hours. Staff do not return calls when they say they will. Dental work very basic.very stressing experience.
Dentist did not find the problem and really wanted me to go somewhere else for diagnosis best advice ever. Will not be returning
excellent service! kind gentle and polite staff. Dentist's are amazing! Very happy with the treatment! I would highly recommend this practice!
I had not been to the dentist for a number of years due to being a very nervous patient. But a few years ago i went to this practice as i work close by and the treatment i got was superb and at NHS rates, the dentist was very understanding, caring and informative. My nervousness had decreased and i went this morning and had extensive treatment, something i would never of had a few years back, but everything was fine. if you are a nervous patient i would strongly recommend this place
Svetozar Botev ( not that he introduced himself) was my dentist last week. It was my first time at this practice..I explained I was a very nervous patient. I had a wobbly tooth, he suggested twice that he pulled it out WITHOUT injecting my gum with pain relief, I was horrified. After explaining again I was scared he injected my gum after reluctantly rubbing some numbing cream on my gum first. He proceeded to try & extract my tooth but it was not numb enough, I was in agony. He had to inject more pain relief. After the ordeal was over a swab was put in my mouth & I was handed the bill. NO after care instructions, no aftercare pack of extra swabs, no painkillers..nothing. I found him very unsympathetic, & cold. I wont be going back.